From Media Sales Ops to Dream Job in Rideshare Tech Product Operations Even During COVID | Life In Tech by Bessy Tam

From Media Sales Ops to Dream Job in Rideshare Tech Product Operations Even During COVID

Published on 3 December 2020 by Bessy Tam | Filed in Testimonials

Today we have an awesome testimonial from Rachel who moved from a Sales Operations/Account Manager role in a Traditional Media Agency to Product Operations in Rideshare Technology. She's tried everything:

  • used other interview coaching services before 
  • networked and reached out to people on LinkedIn
  • applied online
  • interviewed at different big tech firms
  • tried to figure out the right strategic or analytical roles to get into 

But was never able to land a final offer nor was she sure what relevant experiences she had to share or what opportunities there were

She found me through YouTube. We worked together in the Interview Prep Program helping her prepare her for interviews

In the end, she was able to:

  • Land two offers in Sales Ops and Product Ops across mediatech and rideshare tech
  • Ace her interviews with strong rapport with interviewers
  • Learn the exact system that she could replicate for future interviews
  • Start her dream job in tech with an amazing team even during COVID-19
  • Increase her salary by +75%
  • Move to California to be closer to her family and boyfriend

Without further ado, I’ll have Rachel speak about her experiences with her own words:

Challenges

I have quite a unique background having worked in Policy within government & tech, and Sales Operations within media. However, I wanted to re-break into tech, specifically within Product Operations. I had gotten to the final rounds of interviews at a few high tech companies, but could never seem to land the offer.


I became frustrated that I had recently reached the final rounds of 5 interviews, but had never received the offer nor feedback to improve. I wasn’t sure where I was going wrong or what I could be doing differently. 

"I became frustrated that I had recently reached the final rounds of 5 interviews, but had never received the offer nor feedback to improve. I wasn’t sure where I was going wrong or what I could be doing differently."

I believe my true problem was that I panicked when answering interview questions because I believed I had to regurgitate my pre-written script. I focused too much on memorization that if I forgot any part, I would blank out and babble through the rest of the story -- often failing to emphasize the impact of the story. Bessy helped me understand that there were other approaches that would be much more effective in helping me achieve my goals.

What I've Tried

My interview prep methods included reaching out to people in the role I was interviewing for on LinkedIn, scripting out answers to my interview bank questions and trying to memorize them and then regurgitate them on command, and doing basic research on the company. It wasn’t until going through Bessy’s coaching that I realized I needed to work “smarter not harder.”

I also used a different interview prep service that included two 1-hour sessions and had gotten positive feedback, but didn’t receive tips on what could be improved on or what to do next.

Meeting and Working with Bessy

I found Bessy on Youtube through other testimonial success stories, and eventually came to her after having tried another popular interview prep service and not receiving the service or results I wanted. I knew that I needed a more personalized coach to be with me through every step of my interview process, and believed Bessy’s program would be a better fit for my needs.

Bessy gave me the honest feedback I needed to hear and provided suggestions on how to actually improve. Additionally, Bessy’s unique perspective on breaking into the tech industry from her own experience, as well as being an interviewer at a high tech company, helped me feel understood and confident.
 

"I believe what sets Bessy apart from other services is her thoughtful and tailored approach to each client. With the other interview prep service I used, I felt they were just going through the motions and I was merely a number to them"

I believe what sets Bessy apart from other services is her thoughtful and tailored approach to each client.

 With the other interview prep service I used, I felt they were just going through the motions and I was merely a number to them. However, Bessy’s approach was much more personalized and tailored to me. She took the time to get to know me, really listened to what I wanted and didn’t want, understood the role I was interviewing for, astutely tied in how my experiences matched the role’s, and provided actionable insights for me to improve on.

Moreover, she was extremely responsive in providing constructive criticism during weekly meetings, interview responses, and mock interviews and all while keeping an excited and encouraging attitude.

Interview Prep Coaching with Bessy

Bessy helped me understand my interview responses were very broad and needed to be much more tailored to each role I was applying for. 


Before Bessy, I had a couple informal chats here and there to understand what the team was like and their main responsibilities. Bessy’s emphasis on informal chats, and the strategic information to pull from those chats, were a game-changer.

"Bessy’s emphasis on informal chats, and the strategic information to pull from those chats, were a game-changer."

I do believe that this tactic was instrumental in me landing my current role. I believe the role I am in now is where I’m meant to be. It’s a very good fit that blends my unique past and the area I hoped to be in in my future.

Getting the Offer

Despite COVID, I was able to take Bessy’s learnings and land offers from 2 tech companies within Sales Operations and Product Operations.

Who Would You Recommend this Program To?

If you are looking for a supportive, open, and honest career coach who personally understands the interviewer’s perspective and the inner workings of the tech industry, as well as can help guide you to realize what you want out of your career, Bessy is the choice for you.

"Her end-to-end program is great for anyone who is overwhelmed, considering a role or industry transition, or needs expert guidance on your next steps. I was lost and frustrated before Bessy, but walked away with an instilled confidence I never thought I could have."


Her end-to-end program is great for anyone who is overwhelmed, considering a role or industry transition, or needs expert guidance on your next steps.

I was lost and frustrated before Bessy, but walked away with an instilled confidence I never thought I could have.

Want To Nail Your Next Tech Behavioral Interview?

Get the 25-pg Interview Prep Guide that shares the 5 Fundamental Strategies + 43 Real Questions you should prep for to ace your non-tech tech interview

These strategies landed my clients in companies like Google, Amazon, Facebook, Salesforce, Apple, LinkedIn, etc.

About the Author

Bessy Tam is a career coach who helps busy professionals get into their dream non-tech job in tech. She’s helped dozens of clients get interviews and offers from companies such as Facebook, Google, LinkedIn, Lyft, Amazon, Babbel, & More. She currently works at Google in Chicago.

>

Get my Free 7-Day Email Course + Example Resume
that got my students their first tech interviews in 2 weeks!